Terms of service

Privacy Policy
Last updated: November 29, 2024

Website operator details:

• Name: Signo Studio Kft.
• Registered office: Vörösmarty street 63, 1064 Budapest, 3rd floor, door 12
• Tax number: 32114157-2-42
• EU tax number: HU32114157
• Company registration number: 0109407333
• Bank account number: 11719001-22484813
• Bank name: OTP Bank
• Precious metal distribution license number: PR9147
• Contact: +36 30 / +36 30 350 0401

This Privacy Policy describes how Yom Tov Jewelry (the “Site”, “we”, or “our”) collects, uses, and discloses your personal information when you access or use our services, make a purchase on www.yomtovjewelry.com (the “Site”), or otherwise interact with us in connection with the Site (collectively, the “Services”). For the purposes of this Privacy Policy, the term “you” refers to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take other steps as required by applicable law.

Collection and Use of Your Personal Information
In order to provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide, develop or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.

Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies or describes you, relates to you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Data collected directly from you
The data you provide directly to us through our Services may include:

Contact Information, including your name, address, phone number, and email address.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used for account security purposes.
Customer Service Information, including information you provide in your communications with us, such as when you send a message through the Services.
Some features of the Services may require you to directly provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or benefiting from those features.

Information Collected About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Data Received from Third Parties
Finally, we may obtain data about you from third parties, including vendors and service providers who may collect data on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) in order to fulfill our contract with you, to process your payment, to fulfill orders, and to provide you with the products or services you have requested.
When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please see the section below: Third-Party Sites and Links.

Use of Your Personal Information
Providing Products and Services. We use your personal information to provide you with Services in order to perform our contract with you, including processing payments, fulfilling orders, sending you notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other services and features related to your account. We may also enhance your shopping experience by allowing Shopify to connect your account with other Shopify services that you choose to use. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and displaying advertisements for products or services. This may include using your personal information to better personalize the Services and advertisements that appear on our Website and other websites. If you are an EEA resident, the legal basis for these processing activities is our legitimate interest in selling our products, as set out in Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Security and fraud prevention. We use your personal information to detect, investigate or take action against potentially fraudulent, illegal or malicious activities. If you choose to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password or other access details with anyone else. If you believe that your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and your other customers, pursuant to Article 6(1)(f) of the GDPR.
Communicating with you and improving our services. We use your personal data to provide customer service and improve our Services. This is our legitimate interest in being able to respond to you, provide you with efficient services and maintain our business relationship with you, pursuant to Article 6(1)(f) of the GDPR.

Cookies
Like many websites, we use cookies on our Site. You can find detailed information about Cookies in connection with running our store with Shopify at https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including recording your activities and preferences), to run analytics, and to better understand how users interact with the Services (in our legitimate interests to manage, improve, and optimize the Services). We may allow third parties and service providers to use Cookies on our Site to better personalize the services, products, and advertisements on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser settings. Please note that removing or disabling Cookies may negatively impact your user experience and some Services, including certain features and general functionality, may not function properly or may not be available. In addition, disabling Cookies may not completely prevent the sharing of your data with third parties, such as our advertising partners.

Disclosure of Personal Information
In certain circumstances, we may disclose your personal information to third parties for the performance of contracts, for legal purposes, and for other reasons covered by this Privacy Policy. Such circumstances may include:

With suppliers or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and advertising. Our business and marketing partners use your information in accordance with their own privacy statements.
When you instruct or request us to do so, or otherwise consent to us sharing certain information with third parties, such as to deliver products or use social media widgets or login integrations.
With our affiliates or otherwise within our group of companies, in our legitimate interests in running our business successfully.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect the Services, our rights, our users, or the rights of others.
For the purposes set out in the sections above, “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information,” we disclose the following categories of users’ personal information and sensitive personal information:

Category, Categories of Recipients
Identifiers, such as basic contact information and certain order and billing information
Commercial data, such as order, purchase, and customer service data
Internet or other similar network activity, such as Usage Data
Geographical location data, such as locations determined by IP address or other technical measures
Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer service partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

With your consent, we share personal information for advertising and marketing purposes, as described below.

Third-Party Websites and Links
Our Website may contain links to websites operated by third parties or other online platforms. If you follow links to websites that are not affiliated with us or under our control, please review their privacy and security policies and other terms and conditions. We make no warranties or representations and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on such websites. Information you provide in public or semi-public places, including information shared on third-party social platforms, may be viewed by other users of the Services and/or users of such third-party platforms without any restriction on their use by us or any third party. The inclusion of such links does not, in itself, constitute an endorsement of the content on such platforms or their owners or operators, except as otherwise disclosed in the Services.

Children's Data
The Services are not intended for use by children and we do not knowingly collect any personal data from children. If you are the parent or guardian of a child who has provided us with personal data, you may contact us at the contact details below to request deletion of the data.

As of the effective date of this Privacy Policy, we are not aware of any actual “sharing” or “selling” (as such terms are defined by applicable law) personal information of individuals under the age of 16.

Security and Safeguarding of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, the information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.

Right to access: You have the right to request access to the personal data we hold about you, including how we use and share it.
Right to erasure: You have the right to request that we erase the personal data we hold about you.
Right to rectification: You have the right to request that we rectify any inaccurate personal data we hold about you.
Right to portability: In certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and request that we transmit it to a third party.
Right to object to the sale and sharing of your data or to targeted advertising: You may have the right to instruct us not to “sell” or “share” your personal data, or to opt out of the processing of your personal data for purposes that constitute “targeted advertising” under applicable data protection laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference indicator enabled, depending on where you are located, we will automatically treat this as an opt-out request from the “selling” or “sharing” of your data for the device and browser you use to visit the Site.
Restriction of processing: You have the right to request that we stop or restrict the processing of your personal data.
Withdrawing consent: If we rely on consent to process your personal data, you have the right to withdraw that consent.
Appeal: If we refuse to process your request, you have the right to appeal our decision. You can do this by responding directly to the refusal.
Managing your communication preferences: We may send you promotional emails and you can opt-out of these at any time by using the unsubscribe option in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails related to your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us at the contact details provided below.

We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as your email address or account details, before we can respond to your request in a meaningful way. In accordance with applicable law, you may designate an authorized agent to submit a request on your behalf to exercise your rights. Before we will accept such a request from an agent, we will require the agent to verify that you have authorized them to act on your behalf and may require them to verify their identity directly with us. We will respond to your request in a timely manner, in accordance with applicable law.

Complaint
If you have a complaint about our processing of your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on your place of residence, you have the right to appeal our decision by contacting us using the contact details below or you may also lodge a complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users
Please note that your personal information may be transferred to, stored and processed outside of your country. Your personal information may also be processed by our employees and third-party service providers and partners in these countries.

When we transfer your personal data outside of Europe, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, unless the transfer takes place to a country that has been determined to provide an adequate level of protection.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us, email us (tamasnemeth@hey.com), or contact us (Vörösmarty utca 63, III. em. 12. ajtó, Budapest, 1064, HU).

Under applicable data protection laws, and unless expressly stated otherwise, we are the data controller of your personal data.